“Organizational Health trumps everything else in business.” Patrick Lencioni, The Advantage.
Toxic or dysfunctional leadership can destroy trust, an organization’s health, and ultimately the organization itself. A cohesive team built on transparency and trust is essential to providing effective leadership.
Defining the “bus” and where it is going is critical. Once defined, members of the team can either passionately remain on board or get off.
After the bus gets underway, clarity is the most important factor for developing and maintaining a high trust culture and organizational health. Creating clarity. Over-communicating clarity. Reinforcing clarity. This is how high-trust cultures are built and maintained.
By actively listening to and observing employees and managers, processes and policies, Mr. Dean, principal of Integrative Business Solutions, LLC, is able to identify areas of ambiguity, areas that are not clear. Through identifying and understanding those areas, and working through them together with the leadership team, trust can be restored and organizational health improved.